Support Specialist

Vor 7 Tagen

Frankfurt am Main, Hessen, Deutschland Scienta Vollzeit
Join Our Team as a Support Specialist

We are seeking a highly skilled and experienced Support Specialist to join our team at Scienta. As a Support Specialist, you will be responsible for providing on-site customer support in the use of our products and providing assistance in adapting and setting protocols to specific customer requests.

You will work closely with our sales and service teams to advise customers on the best use of our products and provide training and support during demos and installations. Additionally, you will maintain close contact with customers in the private laboratory/hospital and be the point of contact for all application-related inquiries.

Key Responsibilities:

  • Provide on-site customer support and training
  • Assist in adapting and setting protocols to specific customer requests
  • Work closely with sales and service teams to advise customers
  • Maintain close contact with customers in the private laboratory/hospital

Requirements:

  • Full fluency in German and English
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

If you are a motivated and experienced Support Specialist looking for a new challenge, please apply here or contact Tamin for a confidential discussion about your career opportunities.

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