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Client Success Specialist

vor 3 Monaten


BadenBaden, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit
Position: Customer Success Advocate (m/w/d)

Company Overview:
Trelleborg Sealing Solutions Germany GmbH is a prominent player in the field of engineered polymer solutions, serving a diverse range of industries worldwide. Our success is driven by the exceptional talents of our team members who are dedicated to innovation and excellence.

Role Overview:
As a Customer Success Advocate, you will play a crucial role in ensuring our clients receive the highest level of service and support. Your responsibilities will include:
  1. Building and maintaining strong relationships with clients to understand their needs and expectations.
  2. Providing expert guidance and support to clients regarding our products and services.
  3. Collaborating with internal teams to address client inquiries and resolve issues efficiently.
  4. Monitoring client satisfaction and proactively identifying opportunities for improvement.
  5. Assisting in the development of customer success strategies to enhance overall client experience.

Qualifications:
The ideal candidate will possess excellent communication skills, a customer-oriented mindset, and a passion for delivering exceptional service. If you are looking to make a significant impact in a dynamic and innovative environment, we encourage you to explore this opportunity with us.