Aktuelle Jobs im Zusammenhang mit Technical Expertise Advisor - Hamburg, Hamburg - Unilock Ltd
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Hamburg, Hamburg, Deutschland Tallence AG VollzeitTrusted Advisor für Identitäts- und ZugriffsmanagementAls Trusted Advisor unterstützen wir unsere Kunden bei der Gestaltung und Implementierung von Identitäts- und Zugriffsmanagement-Lösungen. Wir analysieren die Markt- und Kundenbedürfnisse und entwickeln gemeinsam mit unseren Kunden maßgeschneiderte Lösungen.Verantwortlichkeiten:Analysieren Sie die...
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Technical Service Specialist
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Frontend Technical Lead
vor 1 Monat
Hamburg, Hamburg, Deutschland ZEAL Network SE VollzeitAbout the RoleWe are seeking a highly skilled Frontend Technical Lead to join our team at ZEAL Network SE. As a key member of our interdisciplinary team, you will have the opportunity to contribute your knowledge and ideas to drive innovation and growth.Key ResponsibilitiesDesign, develop, maintain, and run customer-facing web shopsOwn the technical scope...
Technical Expertise Advisor
vor 3 Monaten
ABOUT THE POSITION
The Technical Knowledge Consultant (TKC) plays a pivotal role in enhancing the department's comprehension of innovative functionalities. While the TKC will not be directly involved in documentation or training material creation, the individual will be responsible for mentoring colleagues, onboarding new team members, and empowering the team to engage with more intricate tasks.
To excel in this position, candidates should possess experience with the OneStream platform and a genuine desire to expand their knowledge, share insights with the team, and facilitate skill development. A self-motivated, accountable, and ethical approach is essential, along with the ability to work both independently and collaboratively.
KEY RESPONSIBILITIES
Knowledge Acquisition
Research product features and solutions prior to the development of new training courses to streamline content creation. Collaborate with cross-functional teams and participate in Sprint meetings to gain insights into forthcoming features and solutions, becoming a Subject Matter Expert (SME) who can assist the department in generating training content and validating documentation. Identify use cases for new features and solutions to enhance the support provided to the OneStream community. Work with support teams to pinpoint topics causing challenges and devise documentation and training strategies to address these issues.Enablement Initiatives
Serve as a Subject Matter Expert for the Product Knowledge department. Utilize effective knowledge transfer methods to expedite departmental deliverables. Conduct training and enablement sessions at the departmental level to deepen understanding of the platform. Mentor new hires, assisting them in building their knowledge and comprehension of the platform and its solutions. Identify gaps in knowledge to enhance the quality of documentation and training materials. Aid in the maintenance and updates of the OneStream application used for course creation. Validate content for the Release Highlights eLearning course.Content Verification
Assist the Documentation team by providing practical use cases for reference materials, release notes, and other documentation. Support the Content Development team to ensure the technical accuracy of learning resources.REQUIRED QUALIFICATIONS
Bachelor’s or Master’s degree in Computer Science, Finance, Accounting, or Information Technology. Minimum of 3 years of experience with OneStream in a support capacity, collaborating closely with engineering, enablement, delivery, and product management teams. Technical proficiency and understanding of enterprise technologies. Experience in a dynamic organization where adaptability and quick thinking are essential. Ability to analyze and communicate technical issues effectively.PREFERRED QUALIFICATIONS
Background in accounting or finance. Product knowledge equivalent to a OneStream Certified Architect. Familiarity with SQL database technologies and database management.SKILLS & ABILITIES
Innovative and creative problem-solver with a naturally inquisitive mindset. Strong relationship-building skills and effective communication with internal stakeholders. Comfortable addressing and instructing groups. Ability to grasp complex technical subjects and convey understanding to others. Knowledge of CPM/EPM applications such as OneStream, Oracle/Hyperion, SAP, Anaplan, and Tagetik. Experience in CPM domain Financial Reporting, multi-dimensional modeling, integration, reporting, forecasting, and planning. Passion for learning new technologies and software.ABOUT US
Commitment to transparency regarding corporate structure, salary, and benefits. Core value centered on customer success. Diverse project work across various industries. Strong organizational culture and camaraderie. Numerous training opportunities available.Unilock Ltd is an Equal Opportunity Employer.
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