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Export Customer Service Specialist

vor 3 Monaten


Bad Schwartau, Schleswig-Holstein, Deutschland Hero Group Vollzeit

Die Hero Group ist ein international agierendes Unternehmen, das sich auf die Herstellung von hochwertigen Lebensmitteln spezialisiert hat. Wir sind stolz darauf, nicht nur in Deutschland, sondern auch weltweit eine führende Rolle in der Branche zu spielen. Unser Team in der Exportabteilung sucht nach einem Customer Service Coordinator (m/w/d), der uns in den kommenden zwei Jahren unterstützt.

Deine Aufgaben:

  • Du bist Teil des Customer Service Export Teams und verantwortest die Auftragsbearbeitung für unsere internationalen Kunden.
  • Du erfasst Kundenaufträge in unserem SAP-System.
  • Du kümmerst dich um die Bearbeitung von Kundenaufträgen in deinem eigenen Kundenbereich, einschließlich der Prüfung von Beständen, Preisen und Konditionen, der Disposition von Verladungen sowie der Erstellung von Rechnungen und Gutschriften.
  • Du stehst in engem Kontakt mit unseren Kunden während des gesamten Auftragsprozesses und bei Reklamationen.
  • Zusätzlich übernimmst du administrative Aufgaben im Bereich Customer Service, wie die Beantragung von Ursprungszeugnissen und Zertifikaten.

Das bringst du mit:

  • Eine abgeschlossene kaufmännische Berufsausbildung.
  • Idealerweise erste Kenntnisse in SAP R/3 oder SAP S/4 HANA oder die Bereitschaft, dich in diese Systeme einzuarbeiten.
  • Sicheren Umgang mit den MS-Office Anwendungen (Outlook, Excel, Word).
  • Eine ausgeprägte Serviceorientierung.
  • Die Fähigkeit, dich und deinen Arbeitsbereich gut zu organisieren.
  • Kommunikationsstärke sowohl extern mit unseren Kunden als auch intern mit den benachbarten Teams.
  • Sehr gute Deutsch- und gute Englischkenntnisse.
  • Selbstständigkeit, Eigeninitiative und Teamfähigkeit.

Das bieten wir dir:

  • Die Möglichkeit, Teil unserer Erfolgsgeschichte zu werden und aktiv an der Gestaltung unserer Zukunft mitzuwirken.
  • Mobiles Arbeiten (bis zu 10 Tage monatlich).
  • Ein gesundes, leckeres und preiswertes Betriebsrestaurant, denn gutes Essen ist uns wichtig.

Wir freuen uns auf deine Bewerbung und darauf, dich kennenzulernen.

In unserem Unternehmen pflegen wir eine offene und inklusive Unternehmenskultur, in der Vielfalt geschätzt wird. Wir freuen uns über Bewerbungen von Menschen unabhängig von Herkunft, Geschlecht, Alter, Glauben oder sexueller Orientierung.