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Customer Support Operations Supervisor

vor 2 Monaten


Munich, Bayern, Deutschland Dachser SE Vollzeit

Job Title: Customer Support Operations Supervisor

Company: Dachser SE

We are seeking a dynamic professional to assume the role of Customer Support Operations Supervisor. In this capacity, you will oversee and enhance the Customer Support Operations across multiple sites. Your primary focus will be on fostering customer satisfaction and loyalty, managing communication channels, and working closely with our global offices.

Your key responsibilities will encompass:

  • Supervising and nurturing the Customer Support Operations across various locations
  • Promoting customer satisfaction and loyalty
  • Overseeing communication channels and collaborating with global offices
  • Effectively managing transport requests and addressing customer inquiries
  • Ensuring adherence to Service Level Agreements