Customer Support Specialist
Vor 6 Tagen
At EF Education First, we're a global leader in international education with over 60 years of experience. Our mission is to make learning a language and exploring the world a reality for millions of people.
We're looking for a highly organized and detail-oriented individual to join our Customer Support team. As a Customer Support Specialist, you'll be responsible for ensuring the highest level of customer satisfaction through excellent communication and organizational skills.
Your key responsibilities will include:
- Coordinating and organizing language travel programs
- Communicating with EF schools, employees, and external customers worldwide
- Responding to and resolving customer inquiries
- Performing general administrative tasks, such as processing booking documents
- Providing customer support before departure
In return, we offer:
- A dynamic and international work environment
- Opportunities to gain valuable work experience and take on independent tasks
- Regular participation in fun events, training sessions, and team-building activities
- The chance to learn about the company and demonstrate your skills, potentially leading to a career opportunity
- A competitive monthly stipend of 538 EUR
We're committed to providing a supportive and inclusive work environment. Our team is passionate about international education and cultural exchange, and we're excited to welcome a new team member who shares our values.
As a Customer Support Specialist, you'll be part of a global team of over 52,000 employees in over 100 countries. We're a company that values diversity, innovation, and customer satisfaction.
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