Aktuelle Jobs im Zusammenhang mit Staff Engineer, Customer Engagement Platforms - Berlin, Berlin - HelloFresh
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Staff Engineer, Customer Engagement Platforms
vor 2 Monaten
Overview of the Decisions Alliance
The Decisions Alliance plays a pivotal role in managing the company's Marketing Technology Infrastructure, Customer Insights, Experimentation, and Machine Learning Operations platforms. This team is dedicated to establishing a swift feedback mechanism to gain insights into customer behaviors, utilizing AI and ML capabilities to optimize communication strategies. We are continuously exploring innovative methods to enhance our support for teams in refining their feedback loops and accelerating their iterative processes.
Role Summary
The AdTech division oversees two essential platforms that are integral to various teams within HelloFresh: the Experimentation platform and the Communications platform. The Experimentation platform empowers teams to execute thousands of experiments each year, promoting a culture centered around data-informed decision-making. In parallel, the Communications platform assists marketing and product teams in reaching out to potential customers through their preferred communication channels. Both areas are highly collaborative, involving Mobile, Frontend, Data, and Backend disciplines, and heavily rely on data while employing event-driven microservice architectures.
As a Senior Staff Engineer, you will work in close partnership with Engineering teams and Staff Engineers across both platforms, aiding them in their technical decision-making processes. Your role will encompass leading initiatives that span multiple teams and domains, particularly those aimed at Data Modernization and Operational Excellence. Leveraging your extensive knowledge of the domain, you will take ownership of target data architectures and influence the long-term vision for system architecture and integration.
Key Responsibilities
- Collaborate with and mentor Engineering teams and Staff Engineers in developing technical solutions that align with our target data architecture.
- Act as a proactive, solution-focused member of autonomous, cross-functional agile teams, partnering with Product Owners, Engineers, Data Scientists, Marketing teams, and Experimentation leaders throughout the entire Product Development lifecycle, from discovery to delivery.
- Exhibit a thorough understanding of HelloFresh's core products and architecture, advocating for technical solutions and best practices while providing support and mentorship to colleagues.
- Address software and data challenges that present visible risks, roadblocks, and constraints, including legacy dependencies, data quality issues, compliance concerns, or architectural limitations.
- Promote (Data) Operational Excellence by collaborating with teams and Engineering Leadership to identify and prioritize investments aimed at improving data quality and the resilience of data pipelines.
Qualifications
- Extensive Technical Knowledge: Proficiency in a wide array of technical skills relevant to Data, Backend, Frontend, and Mobile Engineering, including expertise in database systems, distributed computing, backend development frameworks, mobile application development platforms, and data engineering tools and practices.
- Systems Perspective: The capability to comprehend complex systems holistically, recognizing the interactions and impacts of various components, and utilizing this insight to design and implement scalable and efficient solutions.
- Collaborative Skills: Exceptional ability to work effectively with teams across different engineering disciplines, fostering an environment of cooperation, knowledge sharing, and alignment towards shared objectives.
- Leadership in Technical Guidance: Proven experience in leading technical decision-making processes, balancing trade-offs among various engineering disciplines, and championing solutions that align with HelloFresh's strategic goals while ensuring technical excellence and sustainability. Ability to lead and mentor engineering teams, providing direction and support to ensure successful project execution.
- Effective Communication Skills: Strong ability to convey complex technical concepts clearly and concisely, facilitating productive discussions and collaboration among diverse engineering teams, product managers, and other stakeholders.
- Customer-Focused Approach: A profound understanding of customer needs and preferences, combined with a commitment to delivering solutions that enhance the overall customer experience, drive engagement and satisfaction, and contribute to HelloFresh's long-term success in the competitive food delivery sector.
Benefits
- Comprehensive relocation assistance and visa application support.
- Healthy discounts on weekly HelloFresh boxes.
- Annual budget for learning and development opportunities, including conferences and educational resources, along with access to the HelloFresh Academy.
- Subsidized childcare through a professional nannying agency.
- Free access to wellness resources, including meditation and yoga classes.
- A diverse and vibrant international workplace with over 70 different nationalities.
- Additional perks such as language courses, gym discounts, and company events.
- The opportunity to make a significant impact within one of Europe's fastest-growing technology companies during an exciting growth phase.
Are you ready to take on this challenge?
Please submit your complete application, including your salary expectations and earliest starting date.
Our team will review your application and respond within five business days.
For insights into our interview process, please refer to our recent communications.
