Virtual Customer Success Partner

Vor 3 Tagen


Hamburg, Hamburg, Deutschland SAP Vollzeit
About the Role

We are seeking a highly skilled and motivated Virtual Customer Success Partner to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.

Key Responsibilities
  • Manage customer relationships and develop strategic plans to drive customer success and adoption of SAP Signavio solutions.
  • Collaborate with internal stakeholders to ensure seamless customer onboarding and ongoing support.
  • Develop and execute customer engagement strategies to drive customer retention and growth.
  • Provide expert-level support to customers, including training, troubleshooting, and issue resolution.
  • Stay up-to-date with industry trends and customer needs to continuously improve customer success strategies.
Requirements
  • Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and develop creative solutions.
  • Experience with SAP Signavio solutions and business process management is a plus.
  • Fluency in German and English is required.
About SAP

SAP is a leading provider of enterprise software and services, helping organizations run better and achieve their goals. We are committed to innovation, customer satisfaction, and employee development. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.



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