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Technical Support Expert
vor 3 Monaten
Company: Dorfner GmbH & Co. KG
We are seeking a dedicated IT Support Specialist to join our internal IT team. In this role, you will assist users with their technical queries related to both hardware and software. You will engage with various Microsoft 365 issues and provide support across multiple locations.
If you have a passion for technology and enjoy delivering dependable service, this position is tailored for you.
Key Responsibilities:
- Deliver 1st and 2nd level technical support
- Manage and resolve user inquiries
- Enhance operational workflows
- Develop and maintain documentation
- Solid technical knowledge
- Ability to quickly learn new IT systems
- Proficient in Microsoft Windows
- Experience in IT systems management is a plus
- Customer-focused and service-oriented attitude
- Approachable, confident, and capable demeanor
- Ability to maintain composure under pressure
- Team-oriented and dependable
- Proficient in German
- Valid Class B driver's license
- Comprehensive 4-month training program
- Attractive salary package
- 30 days of paid annual leave
- Permanent employment contract
- Company pension plan
- Flat organizational structure with open communication
- Company events and IT department gatherings
- Flexible working arrangements
- Employee discounts
- Diverse training opportunities
- Accessible workplace via public transport
- Options for job bike or bicycle financing