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Mobility Solutions Consultant
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Position Overview:
Join our dynamic team in the Mobility Logistics and Sales division at Mercedes-Benz, where we specialize in providing exceptional vehicle rental services. We are seeking a dedicated professional to enhance our customer experience at our Cologne-Porz branch.
Key Responsibilities:
- Provide expert advice to both existing and prospective clients regarding our diverse selection of rental vehicles.
- Facilitate seamless vehicle handovers and returns, ensuring customer satisfaction.
- Identify tailored mobility solutions to meet individual customer needs.
- Prepare and manage rental agreements and quotations efficiently.
- Handle the financial aspects of rental contracts with precision.
- Address vehicle damages and coordinate necessary repairs promptly.
- Assist in the acceptance process of newly delivered vehicles.
Qualifications:
- Completed vocational training in a commercial field.
- Strong organizational abilities coupled with a proactive attitude.
- Previous experience in sales or customer service is advantageous.
- Familiarity with the Mercedes-Benz product lineup is preferred.
- Exhibit a friendly and confident demeanor, with a passion for customer interaction.
- Proficient in MS Office applications.
- Valid driving license (Class B) is required.
What We Offer:
- Competitive compensation along with vacation and holiday bonuses.
- Generous annual leave policy.
- Flexibility in working hours and the possibility of hybrid work arrangements.
- Comprehensive health benefits and a company pension scheme.
- Access to various training and development opportunities.
- Employee discounts on vehicles and other perks.
We are committed to fostering a long-term and fruitful collaboration. If you are ready to embark on an exciting journey with us, we encourage you to consider this opportunity.
