Reception Manager

We are seeking a highly motivated and organized Reception Manager to join our team at Hotel Exquisit in Oberstdorf. As a Reception Manager, you will be responsible for providing exceptional customer service to our guests, managing the front desk operations, and ensuring a smooth and efficient check-in and check-out process.

• Manage the front desk operations, including check-in, check-out, and guest services
• Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner
• Process guest payments, handle room assignments, and maintain accurate records
• Collaborate with the hotel staff to ensure seamless communication and coordination
• Monitor and maintain the front desk area, ensuring it is clean, organized, and welcoming to guests

• High school diploma or equivalent required; degree in hospitality or a related field preferred
• Minimum 2 years of experience in a front desk or customer service role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Proficiency in hotel management software and technology

• A competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance