Senior Full-stack Software Engineer

vor 1 Woche

Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy Vollzeit
{"title": "Software Engineer Role at Cognigy", "content": "About Cognigy

Cognigy is a pioneering company in the customer service industry, leveraging cutting-edge AI technology to deliver exceptional service. Our award-winning solution, Cognigy.AI, empowers businesses to provide instant, personalized, and multilingual support across various channels.

Our skilled team is dedicated to creating innovative AI Agents that combine Generative and Conversational AI to enhance customer satisfaction and support employees in real-time.

Our Team

We are a diverse, passionate, and respectful team who are passionate about leading the automation of conversations to make life easier for everyone.

We challenge each other to succeed and are empowered to do our best work. Our culture is built on mutual respect, trust, and a commitment to growth.

Your New Role

You will join our engineering department, working in cross-functional teams focused on delivering continuous improvements, features, and new products.

Our Product Support, QA, and SRE teams work together to ensure the stability and success of our products and customer satisfaction.

Key Responsibilities
  • Develop and deliver software solutions that meet customer needs efficiently
  • Create high-quality code with a well-structured and maintainable design
  • Ensure our codebase is tested and secure
  • Oversee our user interface
  • Profile and benchmark our codebase to identify bottlenecks
  • Ensure operational excellence through monitoring, logging, and e2e testing
  • Provide guidance to other developers and act as a mentor
Requirements

About You

  • Several years of experience in full-stack software development
  • Experience with containers and debugging containerized applications
  • Experience in using and working in a Linux-based environment
  • Experience building front-end applications with a similar tech stack to React.JS, Vue.JS, CSS in JS, and state management libraries such as Redux
  • Experience building back-end applications with frameworks such as Node.JS or Ruby on Rails
  • You have a 'feel for good design' – padding and margin are not just CSS properties for you
  • Familiar with MongoDB or a similar NoSQL database. Experience with SQL is also appreciated
  • Familiar with Realtime communication protocols such as WebSocket or WebRTC
  • Experience with writing well-tested and high-quality code
  • Open to various programming languages and willing to learn continuously
  • Good communication skills and the ability to present new concepts to our management
  • Ability to work independently and collaboratively
What We Offer

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome.

Our excellent benefits make us a fantastic place to work - these include:

  • Attractive and performance-oriented salary
  • Company pension plan
  • 30 days paid leave
  • Discretionary virtual stock options plan, so you can benefit from the company's success
  • Unique opportunity to help build and shape the company, with little hierarchy
  • Flexible and remote working options
  • Colleague recognition, reward, and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences
  • Ongoing learning and development opportunities, including LinkedIn Learning
", "lang_code": "en-US"}

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