Technical Support Engineer

vor 3 Wochen

Neckarwestheim, Baden-Württemberg, Deutschland TechniData IT AG Vollzeit

About Us

We are a leading IT company, TechniData IT AG, offering a unique opportunity for a skilled IT Support Specialist to join our team. Our company is committed to providing excellent service to our clients, and we are looking for a talented individual to help us achieve this goal.

Your Responsibilities

  • You will be working with our team to provide technical support to our clients, troubleshooting and resolving issues related to hardware, software, and network connectivity.
  • You will be responsible for analyzing and resolving complex technical issues, and providing solutions to our clients.
  • You will work closely with our team to identify and implement process improvements, and to develop and maintain our technical documentation.
  • You will be required to stay up-to-date with the latest technologies and trends in the IT industry, and to apply this knowledge to improve our services.

Your Profile

  • You have a strong background in IT, with a degree in Computer Science or a related field, and relevant work experience in a technical support role.
  • You have excellent communication and problem-solving skills, and are able to work effectively in a team environment.
  • You are proficient in Microsoft products, including Windows and Office, and have experience with mobile devices and operating systems.
  • You have a strong understanding of ITIL principles and are able to apply them in a real-world setting.
  • You are a team player, with a positive attitude and a strong work ethic.

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