Service Ambassador

XIAO Beteiligungsgesellschaft mbH is seeking a highly motivated and customer-focused individual to join our team as a Service Ambassador. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

• Customer Service: Provide top-notch service to our guests, ensuring their needs are met and exceeded.
• Team Collaboration: Work closely with our kitchen and service teams to ensure seamless service delivery.
• Station Rotation: Rotate through various stations, including reception, runner, and server, to gain a comprehensive understanding of our operations.
• Service Excellence: Demonstrate a passion for delivering exceptional service, ensuring our guests have a memorable experience.

• Communication Skills: Possess excellent communication skills, with the ability to engage with guests and colleagues in a friendly and approachable manner.
• Service Orientation: Demonstrate a strong service orientation, with a focus on delivering exceptional customer experiences.
• Teamwork: Be a team player, with the ability to work collaboratively with colleagues to achieve common goals.
• Adaptability: Be flexible and adaptable, with the ability to work in a fast-paced environment.
• Attention to Detail: Possess a keen eye for detail, with the ability to maintain high standards of cleanliness and organization.
• Professionalism: Present a professional image, with a focus on maintaining a clean and tidy appearance.
• Language Skills: Possess good German language skills.

• Flexible Scheduling: Enjoy flexible scheduling, with opportunities to work a variety of shifts.
• Competitive Compensation: Receive a fair and competitive salary.
• Free Beverages: Enjoy free beverages while on shift.
• Job Ticket: Eligible for a job ticket, subject to meeting certain criteria.
• Team-Oriented Environment: Work in a dynamic and team-oriented environment, with a focus on collaboration and mutual support.
• Opportunities for Growth: Enjoy opportunities for growth and development, with a focus on helping you achieve your career goals.