IT-Support Specialist
vor 4 Wochen
IT-Support Specialist (m/w/d) / Internal IT
bei KAP IT-Service GmbH
Wir suchen dich als
IT-Support Specialist (m/w/d) / Internal IT
Deine Aufgaben
Unterstützung des Servicedesk-Teams im täglichen Betrieb. Telefonische Annahme, Dokumentation und Klassifizierung von Hard- & Softwareproblemen. Einrichtung und Installation von IT-Ausrüstung, einschließlich PCs, Notebooks und Smartphones. Bearbeitung von Supportanfragen über ein Ticket-System, einschließlich Priorisierung, Lösung und/oder Weiterleitung.Dein Profil
Abgeschlossene Berufsausbildung als Fachinformatiker/in für Systemintegration oder IT-Systemkaufmann/-frau oder eine vergleichbare Weiterbildung im IT-Bereich mit relevanter Erfahrung im IT-Servicedesk oder technischen Support. Fundierte Kenntnisse in Windows und Office-Anwendungen. Selbstständige und strukturierte Denk- und Arbeitsweise. Selbstsicheres und kommunikationsstarkes Auftreten. Gute Deutsch- und Englischkenntnisse in Wort und Schrift. Führerschein der Klasse B (wünschenswert).Benefits
Spannendes und attraktives Aufgabengebiet in einem internationalen Unternehmen. Zusammenarbeit in einem motivierten, aufgeschlossenen und dynamischen Team. Flexible Arbeitszeiten, individuelle Weiterentwicklung, JobRad, betriebliche Altersvorsorge, Getränke-Flat.-
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