Technical Content Specialist

Vor 7 Tagen

Berlin, Berlin, Deutschland Truphone Vollzeit

About the Role

We are seeking a skilled Technical Content Specialist to join our dynamic team in Berlin. As a Technical Content Specialist, you will play a crucial role in supporting our product teams by creating high-quality technical documentation and content.

Key Responsibilities

  • Collaborate with product teams to understand and document technical specifications, features, and functionalities of our products.
  • Write clear, concise, and comprehensive English technical documentation, including user guides, manuals, API documentation, and release notes.
  • Work closely with Product Managers to gather information and ensure accuracy and completeness of technical content.
  • Review, edit, and proofread existing documentation to maintain consistency and adherence to established standards.
  • Conduct research as needed to stay up-to-date on industry trends, best practices, and emerging technologies.
  • Assist in maintaining a central repository of technical documentation and ensure documentation is organised, accessible, and easily searchable.
  • Participate in cross-functional meetings and provide input on documentation-related matters.
  • Contribute to process improvement initiatives to enhance the efficiency and effectiveness of documentation processes.
  • Manage graphics and visual assets in collaboration with the design team to enhance the clarity and effectiveness of technical documentation.

Requirements

  • Proven experience as a English technical writer in the telecommunications or technology industry.
  • Strong English writing, editing, and proofreading skills with excellent attention to detail.
  • Ability to understand complex technical concepts and communicate them effectively to diverse audiences.
  • Strong organisational and time-management skills with the ability to prioritise tasks and meet deadlines.
  • Excellent teamwork and collaboration skills with the ability to work effectively in a fast-paced, cross-functional environment.
  • Bachelor's degree in Writing, Literature, Computer Science, or a related field is a plus.
  • Experience editing and managing graphics and visual assets using design software such as Adobe Illustrator or Photoshop is a plus.

About Us

Truphone is a leading provider of telecommunications solutions, offering a range of services that enable businesses to connect with their customers and partners around the world. Our team is passionate about delivering innovative solutions that meet the evolving needs of our customers.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • A comprehensive health insurance plan.
  • Access to the latest technology and tools.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Content Specialist looking for a new challenge, please submit your application.

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