About DOUGLAS

DOUGLAS is a leading omnichannel provider of premium beauty products in Europe, inspiring customers to embrace their unique beauty through a diverse range of products available both online and in approximately 1,850 stores. As the preferred partner for renowned brands, DOUGLAS offers an exclusive selection of established names alongside its own captivating labels. The company's comprehensive product portfolio encompasses fragrances, makeup, skincare, hair care, accessories, and beauty services.

Your Role: Cashier Supervisor - A Leader in Retail Operations

We are seeking a dedicated and experienced Cashier Supervisor to join our dynamic team at our innovative Megastore concept in Munich. As a key member of the store management, you will play a vital role in ensuring smooth daily operations and providing exceptional customer service.

• Customer Service Excellence: You will be the primary point of contact for all cash register-related inquiries, resolving customer issues promptly and professionally.
• Team Leadership: You will oversee personnel scheduling, ensuring optimal staffing levels to meet customer demands. Your leadership skills will guide and motivate your team members.
• Financial Accuracy: You will be responsible for accurate cash register reconciliations and handling any discrepancies with meticulous attention to detail.
• Performance Monitoring: You will monitor key performance indicators, identifying areas for improvement and implementing strategies to enhance operational efficiency.
• Training & Development: You will play a crucial role in training new employees on cash register procedures, customer service protocols, and company policies.
• Recruitment & Staffing: You will actively recruit temporary holiday and packing assistants, ensuring the store has adequate support during peak seasons.

Your Profile: A Retail Professional with a Passion for Excellence

We are looking for an individual who possesses a strong retail background and a proven track record of success in customer service and team leadership.

• Experience with retail cash register software is essential.
• Previous experience in a supervisory role is highly desirable.
• A friendly, confident demeanor and excellent communication skills are crucial for interacting effectively with customers and team members.
• You thrive in a collaborative environment while also demonstrating independence and initiative.
• The ability to remain calm under pressure and make sound decisions is essential.
• Strong motivational skills and problem-solving abilities will contribute to your success in this role.
• Proficiency in German (at least B2 level) and good knowledge of English are required.

What We Offer: A Rewarding Career with Growth Opportunities

At DOUGLAS, we offer a dynamic and rewarding work environment where you can develop your skills and advance your career.

• Comprehensive training programs will equip you with the knowledge and tools to excel in your role.
• A motivating and inspiring work environment fosters teamwork and collaboration.
• Access to a comprehensive online platform for personal development, enabling you to continuously enhance your skills.
• Opportunities to learn about new products and trends within the beauty industry.
• Clear career development pathways provide opportunities for growth and advancement within the company.
• An attractive employee discount allows you to enjoy the benefits of working at DOUGLAS.
• Performance-based bonuses recognize your contributions and achievements.