Cargo Station Operations Specialist

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland SHEIN Vollzeit

About SHEIN

SHEIN is a leading international online fashion retailer that is currently undergoing an exciting phase of growth and expansion.

Job Summary

We are seeking an experienced Cargo Station Operations Specialist to join our team in Germany. As a key member of our logistics team, you will be responsible for coordinating with local airports, cargo terminals, airlines, and customs clearance companies to ensure seamless cargo operations.

Key Responsibilities

  • Establish and maintain daily communication with various cargo stations in Europe to resolve any abnormal situations or problems in a timely manner.
  • Promote system data connectivity with service providers, analyze data, and identify potential issues.
  • Monitor supplier timeliness, quickly identify problems, and propose optimization plans to improve operational efficiency.
  • Maintain friendly communication and collaboration with upstream airlines and downstream customs clearance suppliers.
  • Develop and implement optimization plans to improve the timeliness of cargo operations in European countries and be responsible for performance metrics.
  • Accurately identify and resolve issues related to abnormal goods in a timely manner.
  • Provide real-time information and analysis on customs affairs and changes at various European ports to inform company decision-making.
  • Collaborate effectively with the team and other departments to achieve common goals.

Requirements

  • More than three years of experience in the air cargo industry, with a deep understanding of air transportation operations and processes.
  • Experience in training and development in the air transport industry, including custom inspections, customs documentation, AWB preparation, SITA telex traffic, load service, and dangerous goods training.
  • Excellent communication and coordination skills, with the ability to identify and resolve problems across multiple stakeholders.
  • Results-driven and a team player, with the ability to navigate cross-cultural teamwork.
  • High level of responsibility, attention to detail, and a strong work ethic.
  • Proficiency in English as a working language, with a second language strongly recommended (e.g., French, Dutch, German, Spanish, etc.).
  • A valid driver's license from an EU country and the ability to travel frequently.

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