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Passenger Support Specialist at Frankfurt Airport
vor 2 Monaten
About Solua GmbH
Solua GmbH is a leading provider of passenger support services at major airports worldwide. We are committed to delivering exceptional customer service and ensuring the smooth travel experience for all passengers.
Position Overview
We are seeking a dedicated and compassionate Passenger Support Specialist to join our team at Frankfurt Airport. In this role, you will play a vital part in assisting passengers with reduced mobility and unaccompanied minors, providing them with the support they need throughout their journey.
Responsibilities
- Provide personalized assistance to passengers requiring special attention.
- Accompany passengers through various airport procedures, ensuring a seamless travel experience.
- Utilize specialized equipment to transport passengers safely and efficiently.
- Maintain accurate documentation of all assistance provided.
- Offer luggage support and guidance to passengers.
Qualifications
- Demonstrated empathy and exceptional customer service skills.
- Fluency in German and English is essential.
- Ability to work effectively within a team environment and independently.
- Flexibility to adapt to changing situations and prioritize passenger needs.
Benefits
- Competitive salary and benefits package.
- Opportunity for professional growth and development.
- Positive and supportive work environment.
- Comprehensive training program to enhance your skills.
