Service Delivery Specialist

vor 2 Monaten

Munich, Bayern, Deutschland Siemens Energy Vollzeit

About the Role

Location

Remote

Job Summary

We are seeking a highly skilled Service Delivery Specialist to join our team at Siemens Energy. As a key member of our Operational Team, you will be responsible for the operational aspects of project delivery, ensuring the financial efficiency and profitability of projects through diligent application of accurate contractual and commercial practices.

Key Responsibilities

  • Provide timely and accurate valuations, cost forecasts, and cash flows to support project delivery.
  • Manage financial control of variations to the Contract, supporting the Operational Engineers as required.
  • Prepare monthly, interim, and final valuations, applications for payment, reconciliations of valuations, and costs associated with internal resources, subcontractors, specialists, and suppliers.
  • Defend against additional excess project costs, including liquidated damages, and assess liquidated damages against subcontracts.
  • Maintain good relations with Clients and their representatives at all times, representing the Company's interest at meetings held in connection with works under your control.
  • Review documentation, including contract conditions, bills of quantities, drawings, and other design information, taking particular note of unreasonable terms, restrictions, special risks, and forms of measurement.
  • Attend site progress meetings upon request or whenever it is considered in the company's interest to do so.
  • Liaise with the Operational Engineers to carefully record all details involving contractual delays due to late receipt of design information, delays by subcontractors and suppliers, and any other means.
  • Ensure the Company's interests are fully protected by correspondence and by any other means, coordinating the preparation of contractual claims as required.
  • Liaise with other Departments to ensure timely and adequate payments are received by the company for all work undertaken and ensure timely payments are made for all services rendered to the company.
  • Maintain customer relationships to achieve long-term customer retention, satisfaction, and growth potential.
  • Identify customer requirements beyond the agreed project scope to increase the business benefit from the project.
  • Use and make available to others personal knowledge to optimise the proposed solution and project costs.
  • Participate in continuous improvement, cost reduction, and sales stimulation ideas creation and delivery to the overall benefit of the business.
  • Make full use of the Non-conformance reporting (NCR) tool, ensuring all NCR's are closed out in a timely manner.
  • Maintenance management and resource planning and provision.
  • Spare parts management and control.
  • Ensure that the Asset Management Policy, SAMP, and AM objectives are established and compatible with the organization's objectives.
  • Liaise with internal and external partners on asset-related topics.

Requirements

  • Proven experience in a Contracts Management function, ideally within the Electricity Industry.
  • Be fully conversant with the latest Terms and Conditions of contract and others, including NEC & FIDDIC, etc.
  • Experience of purchasing procedures and possessing negotiating skills.
  • Knowledge of CDM Regulations / Current H&S legislation & Risk Management processes.
  • IT Literacy (MS Office, including MS Project, etc.).
  • Good communication & interpersonal skills.
  • Suitably Qualified and experienced in Contract Management.
  • Health & Safety qualification to certificate level - desired.
  • Member of a suitable professional body - desired.

About Siemens Energy

At Siemens Energy, our dedication is to make tomorrow different today, as we work towards a sustainable, CO2-neutral future. Our Grid Technologies business offers a wide range of products, systems, solutions, and services aligned with the key market trends of digitalization, decarbonization, grid stability, and electrification. Our people are the driving force behind this mission, bringing expertise, passion, and dedication to transmit energy as efficiently and environmentally friendly as possible.

Benefits

We offer a competitive base salary and annual bonus as part of our benefits package. We understand that each employee is unique and has different wants and needs, which is why we have a flexible benefits scheme that allows you to tailor your package accordingly. Our benefits also include 26 days of holiday (increasing with service), up to 10% pension contribution match, an excellent company share scheme, and employee discounts. We encourage discussions about flexibility requirements to promote agile working and innovation.

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