Senior Key Account Manager, Last Mile Delivery

Vor 2 Tagen

Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit
About the Role

We are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our last-mile delivery partners.

Key Responsibilities
  • Safety: Collaborate with Safety and Regional Managers to ensure business safety compliance.
  • Performance: Guide owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp up operations and prepare for peak periods.
  • Performance: Support owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only).
  • Performance: Coach business owners to run compliant, safe, and high-performing companies (SLS metric deep dive).
  • Process Improvement: Identify workflow inefficiencies and work to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.
  • Relationship Development: Develop the relationship between Amazon and our DSP partners (DSP sentiment improvements).
  • Communication: Align communication to DSP business owners following close collaboration with OTR partners.
  • Representation: Be the voice of the DSP within and represent them within the AMZL business.
  • Upskilling: Coach and ensure effective upskilling and utilization of tools.
  • Customer Metric Improvement: Deep dive to identify customer metric improvement opportunities.
  • Last Mile Processes: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.
  • Driver Standards: Improve driver standards to protect brand image.
About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU | Hoppegarten, BB, DEU | Werder, BB, DEU

Basic Qualifications
  • A degree.
  • Relevant experience in Operations, Last Mile, or account or relationship management, small business logistics, or retail/vendor/supplier management.
  • Relevant experience working with third-party resources on a regional/national scale.
  • Relevant experience working with a contingent workforce in a business with peak seasons.
  • Relevant experience in using data analytics to solve problems such as customer, partner, or business performance issues.
  • Advanced proficiency in written and verbal German.
Preferred Qualifications
  • Relevant experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.

  • Senior Key Account Manager, Last Mile Delivery

    vor 1 Woche

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our last mile delivery partners.Key ResponsibilitiesSafety: Collaborate with Safety and Regional Managers to ensure...

  • Senior Key Account Manager, Last Mile Delivery

    vor 1 Woche

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our last mile delivery partners.Key ResponsibilitiesSafety: Collaborate with Safety and Regional Managers to ensure...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 4 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon TA team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.Key ResponsibilitiesSafety and Compliance: Collaborate...

  • Strategic Account Manager, Last-Mile Operations

    vor 2 Monaten

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    Join Amazon Deutschland S12 Transport GmbHAs a Senior Key Account Manager, you will be instrumental in optimizing last-mile delivery operations. Your role will involve cultivating robust partnerships with delivery service providers, enhancing safety protocols, and assisting business owners in navigating operational challenges.Core Responsibilities: Work...

  • Lead Account Manager, Last-Mile Solutions

    vor 1 Monat

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    Join Amazon Deutschland S12 Transport GmbHAs a Senior Account Manager within our logistics division, you will be instrumental in facilitating effective last-mile delivery operations. Your role will encompass fostering robust relationships with delivery associates, enhancing safety protocols, and aiding business leaders in navigating operational hurdles.Core...

  • Senior Account Executive, Last Mile Logistics

    vor 1 Monat

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    Role OverviewAs a pivotal member of our logistics team, you will oversee the relationships with our last-mile delivery partners, ensuring that our service remains top-notch. Your role as a Senior Key Account Manager will involve fostering strong partnerships, enhancing operational efficiency, and resolving any challenges that arise, all aimed at sustaining...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our last-mile delivery partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure business...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our last-mile delivery partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure business...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our last-mile delivery partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure business...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our last-mile delivery partners.Key ResponsibilitiesSafety and Compliance: Partner with our Safety and Regional Managers to ensure business...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.Key ResponsibilitiesSafety and Compliance: Partner...

  • Senior Key Account Manager, Delivery Solutions Partner

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery experiences for our customers.Key ResponsibilitiesSafety and Compliance: Partner...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure their success and growth within our last mile delivery network.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure their success and growth within our last mile delivery network.Key ResponsibilitiesPartner...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesPartner with OTR Safety and OTR...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesPartner with OTR Safety and OTR...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesSafety: Collaborate with OTR...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Senior Key Account Manager to join our Amazon Logistics team. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure seamless last mile delivery operations.Key ResponsibilitiesSafety: Collaborate with OTR...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving process improvements to...

  • Senior Key Account Manager, DSP MEU

    vor 3 Wochen

    Hoppegarten, Brandenburg, Deutschland Amazon Deutschland S12 Transport GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Third Party Logistics Manager to join our team at Amazon Deutschland S12 Transport GmbH. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our delivery partners, ensuring seamless last-mile delivery operations, and driving process improvements to...