Retail Operations Leader

vor 4 Wochen


Munich, Bayern, Deutschland ZIMMERMANN Vollzeit
Position Overview
The Store Manager will oversee a dedicated team, driving the success of ZIMMERMANN through effective leadership and a commitment to the brand's values of optimism, creativity, and sophistication. This role is pivotal in fostering an inspiring work environment where team members are motivated to excel.

Key Responsibilities
  • Ensure that every team member delivers exceptional client satisfaction.
  • Maintain high standards of client service, brand knowledge, and product expertise among team members.
  • Focus on achieving outstanding performance and results, guided by clear KPIs.
  • Foster a positive and engaging workplace that encourages passion, focus, and discipline.
  • Manage the recruitment process effectively within the store.
  • Supervise stocktaking procedures, ensuring stock coordinators are well-organized and prepared.
  • Verify the completion of timesheets.
  • Ensure merchandising, window displays, and team presentation align with company policies.
Skills, Experience, and Knowledge
  • Significant experience in a similar leadership position, with a strong understanding of customer behavior and market trends.
  • Exceptional organizational skills and meticulous attention to detail.
  • A genuine passion for the fashion retail industry and the ZIMMERMANN brand.
  • Strong communication abilities, facilitating positive interactions with both team members and clients.
  • Fluency in English and German is essential.


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