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Technical Support Analyst

vor 3 Monaten


Nürnberg, Bayern, Deutschland Randstad Vollzeit

Are you an adept technology enthusiast with a talent for troubleshooting hardware, software, and network issues? Randstad is seeking a qualified Technical Support Analyst to enhance our global tech client's operations by delivering exceptional technical assistance.

Core Responsibilities:

  • Technical Assistance: Install, troubleshoot, and maintain hardware, software, printers, telecommunication systems, and audiovisual equipment.
  • Policy Evaluation & Compliance: Assess, audit, and update policies to guarantee the security and functionality of all technical resources.
  • Issue Identification & Resolution: Analyze and resolve challenges related to hardware, software, and network systems.
  • Supplier Management: Procure equipment and software, and liaise with suppliers to ensure smooth operations.

Required Qualifications:

  • Windows System Management: Proven experience as a Windows administrator, especially in laboratory environments.
  • Windows Server Expertise: Knowledgeable in Windows Server versions ranging from 2008 to 2022.
  • PC Configuration & Support: Proficient in PC management, configuration, and troubleshooting.

Preferred Skills:

  • Network Oversight: Familiarity with managing small to medium-sized networks.
  • Software Knowledge: Strong understanding of Windows, Active Directory, and Microsoft Office Suite.
  • Experience: Minimum of 3 years of relevant experience is essential.

Work Arrangement: Hybrid model with a significant portion on-site.

If you possess a robust technical foundation and thrive in a fast-paced setting, we invite you to consider this opportunity.

Join our team to utilize your IT skills in a role that is both challenging and rewarding.

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