Roving Store Associate

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Roving Store Worker. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

• Provide high-level customer satisfaction through excellent service and product knowledge.
• Greet each customer upon contact and assess their needs to suggest alternative options and provide resolution.
• Keep customer needs foremost and create a welcoming environment to build trust relationships and deliver personalized shopping experiences.
• Provide product knowledge and sales skills to serve customers in one or more sales areas, adhering to merchandise presentation standards.
• Assist customers with completing price changes, special orders, online orders, and rain checks.
• Communicate and promote the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to drive sales growth and increase customer brand loyalty.
• Operate a cash register or other sales-related equipment to enter new accounts, conduct sales, refunds, or similar transactions.
• Ensure compliance with fire, safety, sanitation, and security regulations, as well as the security of fixed assets, cash, and inventory.

Requirements

• Completion of high school or equivalent.
• Retail experience and demonstrated willingness and potential for additional responsibility.

Benefits

• Comprehensive medical and dental plans.
• Flexible Spending Accounts.
• Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA).
• Short-term and long-term disability.
• Basic Associate Life Insurance and Supplemental Associate Life Insurance.
• Personal Accident Insurance and Dependent Life Insurance.
• Long-term Care.
• Retirement (Pension) Plan and Exchange 401(k) Plan.