Customer Success Management Work Student

vor 3 Wochen


Bremen, Bremen, Deutschland TeamViewer Vollzeit

Key Responsibilities

Are you eager to embark on a rewarding professional journey surrounded by ambitious peers? Become a vital part of TeamViewer's student community, where over 130 driven students collaborate to learn, innovate, and advance their careers.

As a Student (all genders) in our Customer Success Management division, you will:

  • Build and nurture strong relationships with essential stakeholders within client organizations.
  • Conduct training sessions, perform quality assurance testing, deliver product demonstrations, and assist with deployment projects or troubleshooting as required.
  • Collaborate closely with the support and internal teams to ensure prompt resolution of client inquiries and challenges.
  • Relay customer feedback to Product & Marketing teams.
  • Track and analyze customer health metrics.
  • Facilitate executive engagement and alignment with clients.

Qualifications

  • Pursuing university studies in computer science, information systems, applied computer science, or a related IT field.
  • Proficient in MS Office applications (Microsoft Word, Microsoft Excel, etc.).
  • Fluent in English; proficiency in German and French is advantageous.
  • Experience in managing projects and programs is preferred.

What We Provide

  • This position is based in Bremen.
  • Make an Impact: Take ownership of your responsibilities and work on your own projects. Your skills and enthusiasm will contribute to international initiatives and support our business operations.
  • Our Work Students in Germany receive a competitive monthly salary based on hours worked.
  • If you need to gain practical experience as part of a mandatory internship or seek flexible tasks alongside your studies, we offer roles that fit your needs, including options for Bachelor and Master Thesis.
  • Fixed Student Contract: Enjoy an above-average salary and flexible working hours.
  • Comfortable Environment: Our casual office atmosphere allows you to dress comfortably and enjoy breaks in various lounge areas.
  • Knowledge Opportunities: Access a wide selection of industry-related books in our TeamViewer Library and utilize our 24/7 E-Learning Center.
  • Cultural Diversity: We celebrate our diverse workforce, with colleagues from over 70 countries speaking more than 40 languages.
  • Work Hard, Play Hard: Participate in company celebrations, team events, and social gatherings.
  • Travel Subsidy: We offer travel support for all our students, whether using private or public transportation.
  • Enjoy modern, ergonomic workstations, along with fruits, soft drinks, sports offerings, and other corporate benefits.
  • Our headquarters features a canteen, subsidized lunches, and a terrace with BBQ facilities.

Our students represent the potential future workforce - upon completion of your studies, you will have excellent opportunities for full-time employment.



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