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Supply Chain Operations Manager

vor 2 Monaten

Köln, Nordrhein-Westfalen, Deutschland KOA Germany GmbH Vollzeit
About the Role

We are seeking a highly skilled and experienced Supply Chain Operations Manager to join our team at KOA Germany GmbH. As a key member of our operations team, you will be responsible for ensuring the seamless flow of products from production to our customers, aligning perfectly with our company's value propositions.

Key Responsibilities
  • Strategic Route to Market Development
    • Plan, execute, and manage research projects that optimize our existing ingredient portfolio to enhance their functionality, cost-effectiveness, and impact on finished consumer products.
    • Structure, plan, and conduct research and development to bring new cocoa fruit ingredients to market, while maintaining focus on developing commercially viable products for consumers.
    • Develop our e-commerce operations and create an exciting webshop customer journey.
    • Partner with Sales and Marketing teams to define customer service levels and delivery expectations for different value propositions.
  • Lead 3rd Party Manufacturing
    • Develop and maintain a network of qualified toll manufacturers and co-packers with capabilities aligned with specific product requirements and value propositions.
    • Manage and oversee the production process at toll manufacturing facilities alongside Quality Management, ensuring adherence to our quality standards and specifications.
    • Develop and maintain strong working relationships with toll manufacturing partners to facilitate smooth communication and timely production execution.
  • Operations & Logistics Management (Internal & External)
    • Develop and implement production plans in coordination with sales forecasts, inventory levels, and value proposition requirements.
    • Oversee the entire processing and logistics cycle, including raw material procurement, production planning, warehousing, order fulfillment, and product delivery.
    • Coordinate the transportation and delivery of goods through working with shipping carriers and distribution partners.
    • Foster strong relationships with internal stakeholders (e.g., production, quality control) and external stakeholders (e.g., distributors, customers) to ensure smooth communication and problem-solving.
    • Identify and implement operational improvements to streamline processes, reduce costs, and increase overall efficiency.
  • Inventory Management
    • Implement an efficient demand-side inventory control system, that can be integrated with our global system, to optimize stock levels and, together with the commercial and global supply chain team, balance inventory throughout the supply chain.