Debt Recovery Specialist
vor 3 Wochen
We are seeking an experienced professional to lead our client's debt recovery processes. This is a newly created role, and the ideal candidate will have expertise in managing debt recovery operations, handling high volumes of debtors, and ensuring effective case progression.
As a key member of our team at Workstation Customer Care, you will work from home 4 out of 5 days per week, with one day spent in the office. Your primary responsibilities will include:
• Writing and sending letters and emails to debtors
• Responding to inbound communications from debtors, including emails and letters
• Contacting debtors to request payment and negotiating settlements
• Setting up payment plans and ensuring cases are progressed effectively
• Providing advice and guidance to colleagues on debt recovery cases
Key Skills Required:
• Excellent negotiation and communication skills, with proficiency in Dutch and a minimum C1 level of English
• Experience in managing business and customer requirements to achieve mutually agreed resolutions
• Strong organizational skills and ability to work towards targets
• A strong work ethic and commitment to delivering results
We are excited to welcome a skilled professional to our team at Workstation Customer Care.
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Debt Recovery Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking an experienced professional to join our team at Workstation Customer Care as a Debt Recovery Specialist. This role is responsible for managing our client's debt recovery processes, ensuring effective case progression and providing guidance to colleagues as needed.The ideal candidate will have experience working in a debt recovery environment,...
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