Client Liaison Specialist with Italian Language Expertise
vor 1 Woche
Job Summary
We are seeking a highly skilled Client Relations Specialist with Italian language expertise to join our team at HRS Recruitment Services. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and ensuring their needs are met.
Key Responsibilities
- Provide exceptional customer service to clients via phone and email, responding to their inquiries and resolving any issues in a timely and professional manner.
- Consult with clients to understand their needs and preferences, and provide personalized solutions to meet their requirements.
- Keep client records up to date, logging all interactions and correspondence in our system.
- Resolve customer complaints and concerns in a fair and efficient manner, providing accurate and timely solutions.
- Provide general guidance and assistance to clients and partners, helping them to navigate our services and products.
Requirements
- Fluent level of Italian language proficiency.
- High level of English language proficiency (C1 level or higher).
- Good computer literacy and proficiency in using our systems and software.
- Previous customer service experience, preferably in a similar role.
- Results-driven with strong communication and interpersonal skills.
Offer
- Competitive salary and benefits package.
- Relocation assistance and support.
- Nice and friendly work atmosphere.
- Initial training and onboarding program.
- Opportunities for professional and personal development within a fast-growing company.
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