Customer Service Representative
vor 1 Monat
Die AlphaConsult Gruppe ist ein Experte für hochwertige Personaldienstleistungen für mittelständische Unternehmen. Als Teil der Gruppe ist die AlphaConsult Premium KG auf die Bedürfnisse unserer Kunden spezialisiert und bietet ein umfangreiches Leistungsportfolio mit ganzheitlichen Lösungskonzepten und umfassender Personalberatung an.
Wir suchen Sie als Customer Service Agent (m/w/d) für Spanien in Direktvermittlung, um unsere Kunden aus Spanien am Standort in Fulda zu betreuen.
Ihre Aufgaben- Beratung und Betreuung von Kundinnen und Kunden aus Spanien per Telefon, E-Mail und (Video)-Chat
- Auftragsbearbeitung im E-Commerce-System
- Bearbeitung von Rücksendungen und Reklamationen
- Kommunikation mit den Transportdienstleistern
- System- und Datenpflege
- Eine langfristige Perspektive bei einem wachsenden Unternehmen
- Ein unbefristetes Arbeitsverhältnis
- Intensive Einarbeitung vor Ort
- Freie Gestaltungsmöglichkeiten
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