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Customer Support Specialist

vor 3 Monaten


Völklingen, Saarland, Deutschland SUMMACOM GmbH & Co. KG. Vollzeit
Position Overview

Become a vital member of our team at SUMMACOM GmbH & Co. KG, working on projects tailored for Sparda Banks as a Customer Support Specialist.

At SUMMACOM, we pride ourselves on being a premier provider of communication solutions, delivering exceptional assistance in customer service, sales, and training.

Join our distinctive company culture, which is shaped by our dedicated employees - the SUMMACOMMUNITY.

Key Responsibilities
  • Deliver comprehensive information regarding products, services, and offerings
  • Effectively manage and process customer inquiries
  • Address complaints and provide order details
  • Schedule appointments for local branches
  • Maintain high levels of customer satisfaction
Qualifications
  • Preferred completion of commercial training
  • Strong customer-focused work ethic
  • Proficient PC skills
  • Enjoyment in engaging with individuals
  • Capability to resolve conflicts in a customer-friendly manner
  • Excellent command of the German language
  • Flexible availability between 06:00 & 22:00, including weekends
What We Provide
  • Permanent employment contract
  • Annual salary adjustments
  • 30 days of paid vacation
  • Opportunities for professional development
  • Discounts on various products and services
  • Option for remote work
  • Monthly shopping vouchers
  • Exclusive employee events
  • Company benefits card
  • Accessible public transport or parking options
  • Ergonomic work environments
  • Complimentary coffee and tea
  • Company pension scheme
  • Regular tickets to cultural and sporting events
  • Health management initiatives

We eagerly anticipate your application.