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Sales Operations Coordinator

vor 3 Monaten

Reinbek, Schleswig-Holstein, Deutschland Arethia Vollzeit
Your Role
  • Sales Operations: You will support the sales team in crafting proposals and managing client interactions throughout the sales process. This involves collaborating with Product Management and R&D to ensure effective communication within the team. You will assist our sales team in organizing client visits and business travel while working closely with our Marketing and Finance departments.
  • Client Account Oversight: You will oversee account activities and order fulfillment managed by our Customer Service team. You will handle escalations and be responsible for addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction for your designated accounts. For smaller accounts, you will also take on commercial responsibilities for upselling and expanding our business.
  • Sales Reporting: You will create and analyze sales reports to provide insights into account performance and identify growth opportunities.
  • Process Optimization: You will identify areas for enhancement in sales processes and contribute to the development of best practices alongside our Customer Excellence team.
Essential Qualifications
  • A degree in economics/business administration or a completed commercial apprenticeship with relevant work experience.
  • Excellent communication skills and a strong customer focus.
  • Familiarity with ERP and CRM systems is advantageous.
  • A high level of organizational skills, dependability, initiative, teamwork, and a strong service mentality with a commitment to quality.
  • A structured approach to work, quick comprehension of complex issues, and strong communication abilities.
Preferred Qualifications
  • Previous experience in sales is highly desirable.
Why You'll Appreciate Working Here
  • The chance to contribute to the growth of a global entity in the F&F sector.
  • A significant level of responsibility and autonomy.
  • The opportunity to make a meaningful impact.
  • An engaging work environment with a dynamic, motivated, and international team.
  • Competitive compensation, hybrid work options, and flexible working hours.
  • An exciting challenge with excellent development opportunities in a continually expanding international team.
  • The freedom to develop your own ideas and actively contribute to the success of our organization.
Our Recruitment Process
  • Initial call to align expectations.
  • MS Teams interview with the hiring manager.
  • Onsite interview with the relevant department.
About Us

At Arethia, we blend our long-standing reputation with a continuous drive for innovation. As a rapidly growing player in the flavor industry, Arethia specializes in delivering creative taste solutions and co-developing products that resonate with consumers. For over 70 years, Arethia has been recognized for its close collaboration with clients and its commitment to the highest quality standards. With a workforce of over 250 employees across various regions, we aim to shape the future of flavors with a culture that values agility, transparency, and talent.