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Service Technician

vor 2 Monaten

Bad Dürkheim, Rheinland-Pfalz, Deutschland ELARIS AG Vollzeit
Service Technician (m/w/d) in Full-Time

We are seeking a highly skilled Service Technician to join our team at ELARIS AG. As a Service Technician, you will be responsible for providing exceptional technical support to our customers and partners.

Key Responsibilities:
  • Investigate and resolve technical complaints from customers and partners
  • Provide technical guidance and support to customers and partners
  • Document and analyze technical issues and provide recommendations for improvement
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and procedures
  • Travel to customer sites as required
  • Support the development and implementation of new technical solutions
Requirements:
  • Completed vocational training in automotive mechatronics with a minimum of 4 years of experience, preferably with further training as a service technician
  • Excellent technical knowledge and understanding
  • Strong teamwork and independent working skills
  • Knowledge of HV systems and optional HV2 training
  • Excellent English language skills in both written and verbal communication
  • Strong analytical and problem-solving skills with a high level of initiative and motivation
  • Excellent MS Office skills, particularly in Word, Excel, and PowerPoint
  • Strong customer and service orientation, with excellent communication skills
  • Creativity, resilience, flexibility, and a sense of responsibility
What We Offer:
  • A permanent position in a forward-thinking industry that prioritizes long-term sustainability
  • A 30-day annual leave entitlement
  • A flexible working schedule with regular working hours
  • A comprehensive health management program and fitness partnership
  • Ongoing professional development opportunities and a supportive work environment
  • A young and dynamic company with short decision-making processes
  • A motivated team with a strong focus on mutual support
  • Free parking and complimentary beverages