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    {"h1": "IT Field Support Engineer", "description": "At TRT Solutions Limited, we provide global IT support and managed services to ensure cost-effective IT solutions for our customers worldwide. Our strict SLA model ensures that our customers receive reliable and efficient IT support services. We offer a comprehensive range of IT services, including server...

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    vor 3 Wochen


    Saarbrücken, Saarland, Deutschland TRT Solutions Limited Vollzeit

    {"h1": "IT Field Support Engineer", "description": "At TRT Solutions Limited, we provide global IT support and managed services to ensure cost-effective IT solutions for our customers worldwide. Our strict SLA model ensures that our customers receive reliable and efficient IT support services. We offer a comprehensive range of IT services, including server...

  • IT Support Specialist

    vor 3 Wochen


    Saarbrücken, Saarland, Deutschland TRT Solutions Limited Vollzeit

    {"h2": "About Us ", "p": "At TRT Solutions Limited, we provide comprehensive IT support and managed services to businesses worldwide. Our strict Service Level Agreement (SLA) model ensures cost-effective IT solutions that meet our customers\u2019 needs. ", "ul": [{"li": "We offer a range of IT services, including server maintenance and support, business...

  • IT Support Specialist

    vor 3 Wochen


    Saarbrücken, Saarland, Deutschland TRT Solutions Limited Vollzeit

    {"h2": "About Us ", "p": "At TRT Solutions Limited, we provide comprehensive IT support and managed services to businesses worldwide. Our strict Service Level Agreement (SLA) model ensures cost-effective IT solutions that meet our customers\u2019 needs. ", "ul": [{"li": "We offer a range of IT services, including server maintenance and support, business...

Senior IT Support Specialist

vor 3 Monaten


Saarbrücken, Saarland, Deutschland DIS AG Vollzeit
Überblick

Sie sind auf der Suche nach einer neuen beruflichen Herausforderung, in der Sie Ihre technischen Fähigkeiten optimal einsetzen können? Dann sind Sie hier genau richtig.

Position

Wir suchen einen engagierten 3rd Level Supporter (m/w/d) für ein IT-Dienstleistungsunternehmen.

Aufgabenbereich
  • Unterstützung des 2nd Level Support-Teams bei der Lösung komplexer technischer Herausforderungen
  • Zusammenarbeit mit verschiedenen Fachabteilungen und externen Partnern zur effektiven Problemlösung
  • Durchführung detaillierter Analysen und Diagnosen
  • Erstellung umfassender Dokumentationen zu Lösungen und Arbeitsabläufen
  • Implementierung von Systemverbesserungen und Optimierungsmaßnahmen
Anforderungen
  • Abgeschlossenes Studium im Bereich Informatik, Informationstechnologie oder eine vergleichbare Qualifikation
  • Langjährige Erfahrung im IT-Support, insbesondere im 3rd Level Support
  • Fundierte Kenntnisse in fortgeschrittener Fehlerdiagnose und -behebung
  • Expertise in verschiedenen Betriebssystemen, Servertechnologien und Netzwerkinfrastrukturen
  • Teamfähigkeit und ausgeprägte Problemlösungsfähigkeiten
Vorteile
  • Attraktive Vergütung mit einem Jahresgehalt von bis zu 55.000€ brutto
  • 30 Urlaubstage pro Jahr
  • Möglichkeit zum Homeoffice
  • Wettbewerbsfähige Entlohnung und Zusatzleistungen
  • Angenehme Arbeitsatmosphäre und flexible Arbeitszeiten

Wir bieten Ihnen spannende Perspektiven in den Bereichen Assistenz & Sekretariat, Marketing, Vertrieb, HR sowie Einkauf & Logistik.