Senior Quality Manager
vor 3 Wochen
Job Summary
We are seeking a highly skilled Senior Customer Quality Manager to join our team at Samsung Semiconductor Europe. As a key member of our quality team, you will play a critical role in ensuring the highest level of customer satisfaction by driving quality improvement initiatives and collaborating with cross-functional teams.
Key Responsibilities
- Develop and implement quality improvement strategies to enhance customer satisfaction and reduce defects
- Lead quality risk assessments and drive corrective actions to prevent quality issues
- Collaborate with R&D and industrial engineering teams to ensure quality standards are met
- Manage customer escalations and provide technical support to resolve quality-related issues
- Develop and maintain quality metrics and reports to track progress and identify areas for improvement
- Contribute to the development of quality processes and procedures to ensure compliance with industry standards
Requirements
- Bachelor's degree in Electronics, Electrical Engineering, or a related field
- Minimum 5 years of experience in quality management within the semiconductor industry
- Strong understanding of quality management systems, methods, and procedures
- Excellent communication and problem-solving skills
- Fluent in English with ability to communicate effectively with international teams
About Us
Samsung Semiconductor Europe is a leading provider of semiconductor solutions, and we are committed to delivering high-quality products and services to our customers. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.
What We Offer
- Competitive salary and performance-based bonuses
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Comprehensive benefits package, including health insurance and retirement plan
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