Senior Quality Manager

vor 3 Wochen


Munich, Bayern, Deutschland SAMSUNG Vollzeit

Job Summary

We are seeking a highly skilled Senior Customer Quality Manager to join our team at Samsung Semiconductor Europe. As a key member of our quality team, you will play a critical role in ensuring the highest level of customer satisfaction by driving quality improvement initiatives and collaborating with cross-functional teams.

Key Responsibilities

  • Develop and implement quality improvement strategies to enhance customer satisfaction and reduce defects
  • Lead quality risk assessments and drive corrective actions to prevent quality issues
  • Collaborate with R&D and industrial engineering teams to ensure quality standards are met
  • Manage customer escalations and provide technical support to resolve quality-related issues
  • Develop and maintain quality metrics and reports to track progress and identify areas for improvement
  • Contribute to the development of quality processes and procedures to ensure compliance with industry standards

Requirements

  • Bachelor's degree in Electronics, Electrical Engineering, or a related field
  • Minimum 5 years of experience in quality management within the semiconductor industry
  • Strong understanding of quality management systems, methods, and procedures
  • Excellent communication and problem-solving skills
  • Fluent in English with ability to communicate effectively with international teams

About Us

Samsung Semiconductor Europe is a leading provider of semiconductor solutions, and we are committed to delivering high-quality products and services to our customers. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.

What We Offer

  • Competitive salary and performance-based bonuses
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Comprehensive benefits package, including health insurance and retirement plan


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