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KYC Quality Assurance Senior Analyst
vor 3 Monaten
Role Context and Team Integration
The KYC Quality Assurance initiative is overseen by the (Deputy) Global Head of Controls Testing and Assurance (CT&A). Quality Assurance (QA) is a fundamental aspect of this initiative, providing assurance to the Management Board and key stakeholders regarding the effectiveness of the control framework designed to mitigate financial crime risks.
The KYC QA function operates as a second line of defense, conducting risk-focused, sample-based assessments to independently evaluate the effectiveness of processes aimed at managing financial crime risks. The Senior Analyst in KYC QA will report to the Team Lead in Berlin. The primary responsibility of this role is to implement the QA program on KYC files, ensuring that they meet quality and completeness standards in accordance with relevant policies and regulations, while also verifying that risks are accurately identified and documented by the appropriate Business and AFC Functions.
Key Responsibilities:
- Conduct KYC QA assessments following the global methodology and quality benchmarks. Evaluate the completeness and accuracy of KYC files using professional judgment, independent research, and review of supporting documentation. Ensure that narratives address all risk factors, comply with internal policies and procedures, meet regulatory standards, and are comprehensible to third parties (e.g., Internal/External Audit, Regulators);
- Carry out KYC QA activities within established commitments and service level agreements (SLAs). Document workflow status, actions taken, and outcomes of the KYC QA assessments;
- Generate Management Information (MI) and reports that are precise, concise, timely, and provide value to the business, facilitating continuous improvement of controls and processes;
- Engage with Senior Stakeholders from Business, Business Line AFC, and AFC Policy teams at both local and regional levels to discuss and validate the factual accuracy of KYC QA results; Manage relationships and influence key stakeholders across business lines while collaborating with other control functions as necessary;
- Present KYC QA findings and recommendations for improvement to relevant stakeholders. Monitor the management of findings, ensuring proper issue reporting and escalation;
- Assist the Team Lead in developing and implementing a globally consistent KYC QA Program. Provide support for ad-hoc requests from the Team Lead.
- Proficiency in both English and Spanish (verbal and written) is essential. Proficiency in additional EMEA languages is advantageous (e.g., French, Arabic, Dutch).
- In-depth understanding of KYC processes and controls within Financial Institutions (prior experience in KYC QA is highly beneficial).
- Solid understanding and application of relevant AML & KYC regulations and legislation.
- Familiarity with international banking operations and products across Wealth Management, Retail Banking, Corporate, and Investment Banking.
- Exceptional analytical, research, problem-solving, and decision-making abilities. Strong attention to detail with the capacity to identify, escalate, and communicate issues to management effectively.
- Capability to work independently and accurately under tight deadlines while managing multiple tasks and prioritizing workload with minimal supervision.
We provide a comprehensive range of benefits and offerings to support both your personal and professional needs.
- Emotional and Mental Well-being:
We offer support in navigating challenging life situations and provide mental health awareness training. - Physical Health:
We promote physical fitness through health check-ups, vaccination drives, and guidance on healthy living and nutrition. - Social Connectivity:
Networking opportunities enhance professional and personal growth, fostering self-confidence and well-being. We offer flexible working arrangements and a strong culture of diversity, equity, and inclusion. - Financial Security:
We ensure financial stability during your career and beyond, with offerings such as pension plans and banking services.
Our values shape the work environment we aim to create—diverse, supportive, and open to various perspectives. We embrace a culture that reflects a multitude of insights and backgrounds to drive innovation. We build talented and diverse teams to achieve business results and encourage our employees to reach their full potential.
