Service Agent

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Airline Assistance Switzerland (AAS) Vollzeit
Job Description

We are seeking a highly motivated and customer-focused Service Agent to join our team at Airline Assistance Switzerland (AAS). As a Service Agent, you will be responsible for providing exceptional customer service to our passengers, ensuring their travel experience is smooth and enjoyable.

Key Responsibilities
  • Provide excellent customer service to passengers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Assist passengers with check-in, baggage handling, and other travel-related tasks.
  • Work collaboratively with other team members to ensure seamless operations and high-quality service delivery.
  • Maintain a clean and safe working environment, adhering to all health and safety protocols.
  • Perform other duties as assigned by management to support the smooth operation of the airport.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Basic knowledge of airport operations and procedures.
  • Ability to lift and move heavy objects, as required.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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