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Scheduling and Planning Coordinator

vor 2 Monaten

Munich, Bayern, Deutschland Scalable Capital Vollzeit

About Scalable Capital

Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Our clients can trade a wide range of financial products, including stocks, ETFs, and funds, to build their portfolios and earn interest on their cash balance.

We are a fast-growing fintech company with a strong presence in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. Our team of experts is dedicated to providing innovative services that have a significant impact on our customers' lives.

About the Role

We are seeking a highly organized and detail-oriented Scheduling and Planning Coordinator to join our team. As a key member of our workforce optimization team, you will be responsible for creating and managing employee schedules to ensure optimal coverage and efficiency.

Key Responsibilities:

  • Develop and manage employee schedules to meet business needs.
  • Balance staffing requirements with employee availability and preferences.
  • Coordinate with different departments to ensure adequate coverage.
  • Adjust schedules in response to real-time changes and unforeseen events.
  • Monitor and analyze scheduling efficiency, making improvements as needed.
  • Provide support to real-time analysts, including covering shifts if required.

Requirements:

  • Minimum 2-3 years of experience in scheduling, workforce management, or a related role.
  • Proven track record in creating and managing schedules.
  • Familiarity with German labor laws applicable to the contact center industry.
  • Strong organizational and time management skills.
  • Excellent knowledge of scheduling tools and software.
  • Advanced proficiency in Google Sheets and other Google Suite tools.
  • Effective communication and collaboration skills.
  • Ability to analyze data and make data-driven decisions.

What We Offer:

  • A dynamic and inclusive work environment.
  • A competitive compensation package.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.
  • Relocation support.
  • A chance to work with a leading fintech company in Europe.

Location:

This role is based in Berlin or Munich and operates in a hybrid mode.