Company Overview

DOUGLAS stands as a premier beauty Omnichannel provider across Europe, motivating individuals to embrace their unique beauty through an exceptional array of products available both online and in around 1,850 retail locations. The organization is recognized as the preferred partner for numerous brands, showcasing an exclusive selection of labels alongside its own. The product range encompasses fragrances, cosmetics, skincare, hair care, accessories, and beauty services. The strategic focus of the company is on fortifying its successful Omnichannel presence while enhancing the overall customer experience. DOUGLAS' business model is anchored in its Omnichannel capabilities, renowned brands, and data-driven insights. In the recent fiscal year, DOUGLAS achieved a revenue of 4.1 billion Euros and has a diverse workforce throughout Europe.

Position Overview

We are seeking a part-time candidate for a temporary role.

Key Responsibilities
Engage with clientele and deliver comprehensive guidance while consistently applying our service rituals.Provide expert recommendations across all product categories, brands, and new offerings.Promote ongoing initiatives and special offers utilizing sales support tools.Surpass customer expectations through enthusiastic service and expert advice.Participate in inventory oversight, product presentation, and service stock procurement.Manage customer-focused cashier operations, including packaging, exchanges, and addressing complaints.Required Qualifications
Completed apprenticeship in retail, service, or customer service sectors.Experience in the beauty or fashion industry is advantageous.Enthusiasm for sales and customer engagement.Strong service orientation and collaborative skills.Proactively enhance knowledge of products, trends, and innovations across all categories.Exhibit a positive demeanor, openness, and proactive engagement with customers.Possess an empathetic and friendly communication style.Interest in lifestyle and contemporary trends.Proficient in computer usage.Benefits Offered
Comprehensive onboarding process.Motivating and inspiring workplace with a strong team culture.Access to an extensive E-Learning platform for personal growth.Training on new products and industry trends.Opportunities for career advancement within our program.Attractive employee discounts.Performance-based incentives.

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