Aktuelle Jobs im Zusammenhang mit German Support Specialist in Lisbon - Berlin, Berlin - AMSpace Recruitment Consultancy
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Berlin, Berlin, Deutschland Cross Border Talents VollzeitCustomer Care Associate Opportunity in Lisbon, PortugalAre you passionate about using your language and technology skills in a vibrant, multicultural environment? Cross Border Talents is seeking a Customer Care Associate fluent in various languages to join our team in Lisbon, Portugal.Key Responsibilities:Handle customer inquiries via phone, email, and...
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Berlin, Berlin, Deutschland Cross Border Talents VollzeitCustomer Care Associate Opportunity in Lisbon, PortugalAre you passionate about using your language and technology skills in a vibrant, multicultural environment? Cross Border Talents is seeking a Customer Care Associate fluent in various languages to join our team in Lisbon, Portugal.Key Responsibilities:Handle customer inquiries via phone, email, and...
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German Support Specialist for Social Media
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Berlin, Berlin, Deutschland Cross Border Talents VollzeitCustomer Care Associate Opportunity in Lisbon, PortugalAre you passionate about using your language and technology skills in a vibrant, multicultural environment? Cross Border Talents is seeking a Customer Care Associate fluent in various languages to join our team in Lisbon, Portugal.Key Responsibilities:Handle customer inquiries via phone, email, and...
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Berlin, Berlin, Deutschland Cross Border Talents VollzeitCustomer Care Associate Opportunity in Lisbon, PortugalAre you passionate about using your language and technology skills in a vibrant, multicultural environment? Cross Border Talents is seeking a Customer Care Associate fluent in various languages to join our team in Lisbon, Portugal.Key Responsibilities:Handle customer inquiries via phone, email, and...
German Support Specialist in Lisbon
vor 3 Monaten
Join Our Team as a German Support Specialist
AMSpace Recruitment Consultancy is seeking a motivated and customer-focused individual to become a vital part of our support team in Lisbon. In this role, you will serve as the primary contact for our German-speaking clientele, providing outstanding assistance and ensuring a high level of customer satisfaction.
Key Responsibilities- Deliver exceptional support through various channels including phone, email, and chat in German.
- Assist clients with inquiries, technical difficulties, and other support-related concerns.
- Address customer complaints effectively, ensuring accurate and comprehensive information is provided using appropriate methods and tools.
- Adhere to communication protocols, guidelines, and company policies.
- Maintain records of customer interactions, manage customer accounts, and organize documentation.
- Work collaboratively with different departments to resolve customer issues promptly.
- Stay informed about product knowledge and company policies to offer precise information.
- Enhance the overall customer experience and satisfaction.
- Fluency in German at a C2 level (native or near-native proficiency).
- Proficient in English at a B2 level (conversational proficiency).
- Experience in customer service or a related field is advantageous.
- Excellent verbal and written communication abilities.
- Strong problem-solving capabilities and the ability to maintain composure under pressure.
- Effective multitasking and time-management skills.
- Willingness to relocate to Lisbon, Portugal.
- A collaborative team player with a positive mindset and a strong work ethic.
- Basic computer skills and familiarity with technology tools.
- Attractive salary and performance-based bonuses.
- Relocation assistance to facilitate your move to Lisbon.
- Shared accommodation provided by the company.
- Opportunities for professional growth and advancement.
- A dynamic and inclusive workplace culture.
- Comprehensive training and development programs.
- Health insurance and additional employee benefits.
If you are enthusiastic about providing excellent customer service and are looking for a rewarding opportunity in a diverse environment, we encourage you to consider this position.