Retail Operations Manager

vor 1 Monat

Berlin, Berlin, Deutschland Makaro GmbH Vollzeit

Position: Team Lead for Sustainable Jewelry Brand

Company: Makaro GmbH

Makaro GmbH is a pioneering jewelry enterprise located in Vienna, committed to sourcing only premium materials from ethical origins. Our meticulously crafted items showcase a chemical-free, 100-layer gold plating that ensures enduring quality, all produced in a fair and sustainable manner within Europe. Following significant growth with satisfied online clientele, a robust social media presence, and multiple retail locations in Austria and Germany, the Makaro narrative of success continues to unfold.

Key Responsibilities
  • Serve as the representative of the Makaro brand as a Team Lead in the Makaro Store, embodying the essence of Makaro and fostering customer engagement.
  • Deliver exceptional customer service and sales support within the Makaro Store.
  • Act as the main point of contact for the team, ensuring compliance with internal protocols and managing the monthly scheduling of shifts.
  • Supervise the arrangement and display of jewelry within the store.
  • Assist in organizing customer and media events hosted at the store.
Required Qualifications
  • Friendly, approachable demeanor with confidence in engaging with individuals.
  • Self-driven and results-oriented while being a collaborative team member.
  • Dependable and accountable with strong proficiency in the German language; additional languages are advantageous.
  • Prior experience in customer service and team management is preferred.
Benefits
  • Join a dynamic team at Makaro that strives to establish new benchmarks for sustainable, durable, and accessible jewelry.
  • Experience a pleasant working atmosphere in our aesthetically designed stores and a supportive company culture with strong team bonds.
  • Engage in exciting events at Makaro stores and enjoy exclusive discounts on our latest collections.

Makaro GmbH is a rapidly expanding jewelry brand dedicated to sustainable, chemical-free, and handcrafted pieces.

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