Service and Hospitality Professional

vor 2 Monaten

Munich, Bayern, Deutschland Hermès Vollzeit

About Us

Hermès is a renowned international family-owned business that embodies the highest standards of French craftsmanship, tradition, and innovation across 16 product categories. Our passion for excellence, exceptional service, and respect for our customers and employees define our company culture. With a strong presence in Germany, Hermès Germany operates a flagship store in Munich and eight additional boutiques in major German cities, as well as a flagship store in Vienna and a boutique in Prague.

Job Opportunity

We are seeking an experienced and dynamic Service and Hospitality Professional (m/w/d) for our flagship store in Munich on a 12-month fixed-term contract.

About the Role

  • Welcoming and ensuring a warm reception for every customer in the store
  • Providing beverages to customers
  • Engaging with guests to create a pleasant atmosphere
  • Delivering exceptional customer service and a comfortable store experience tailored to each customer's culture and personality
  • Maintaining a clean and organized sales floor and kitchen area

Requirements

  • Excellent proficiency in German and English; additional languages are an asset
  • High adaptability and exceptional empathy for diverse customer cultures
  • Experience in the hospitality industry (hotels, restaurants, airlines)
  • Interest in cultural events and activities in the city, enabling effective small talk
  • Presentation of a polished and friendly demeanor, along with strong communication skills
  • A natural passion for people and service-oriented activities

What We Offer

  • You will be part of a dynamic team with a shared vision and high standards.
  • You will discover a growing company with a family-oriented foundation and responsible values.
  • The opportunity to build your tailored career path with us, including international development opportunities and long-term perspectives.
  • A comprehensive benefits package that supports a balanced work-life environment.
  • 30 days of annual leave
  • 13 monthly salaries
  • A very attractive company pension plan
  • An EGYM Pass (access to 4,000 fitness studios, swimming pools, CrossFit, and bouldering halls)
  • A Spendit Card (loaded with a fixed monthly amount)
  • Access to corporate benefits
  • A month of paid parental leave, two weeks of paid leave before maternity leave for expectant mothers, and support with childcare costs
  • The freedom to design your individual career path
  • Individual language courses

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