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Service Point Technician

vor 3 Monaten

Plochingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

Position Overview

Become a vital part of the DECATHLON experience. Embrace the challenges that inspire you to excel. We foster a culture of mutual support and encouragement. Join us to truly understand our ethos.

Benefits

  • Performance Recognition: We provide a success bonus of up to 10% monthly in addition to your base salary, along with profit-sharing opportunities.
  • Employee Perks: Enjoy a generous 30% discount on all DECATHLON branded products.
  • Focus on Well-being: Benefit from 30 vacation days, access to free and confidential online mental health support, and the option for a month-long sabbatical every two years.
  • Career Development: As we grow, new national and international opportunities arise. You can select your focus areas and set personal goals during our regular development meetings, ensuring close collaboration with your leader to advance your projects. Enhance your skills through various training sessions.
  • Active Workplace: We celebrate achievements with engaging team sports events.
  • Team Spirit: Just like in sports, camaraderie is key. We are a motivated team that values friendly relationships and uses an informal approach across all levels.
  • Advanced Tools: Our store team is equipped with the latest digital tools. You will have access to a personal tablet, a laptop, and digital showrooms to assist our sports enthusiasts effectively.

Key Responsibilities

  • Service and repair customer equipment and sports gear, particularly bicycles.
  • Customize products based on customer specifications (printing/embroidery).
  • Address complaints and returns with a focus on customer satisfaction.
  • Ensure the safety of customers, colleagues, and merchandise.
  • Prepare and issue invoices.

Qualifications

  • Ideally, you possess training as a bicycle mechanic or relevant experience.
  • You have a passion for sports and aim to incorporate this enthusiasm into your work.
  • You are skilled in craftsmanship and have an interest in technology.
  • You are customer-oriented and enjoy engaging with clients.
  • You are ready to take responsibility for your tasks, your team, and your projects.
  • You are available to support your team on weekends.