Customer Service Representative

vor 2 Monaten

Saarbrücken, Saarland, Deutschland The LEGO Group Vollzeit

Job Overview

We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Associate. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions
  • Contribute to a positive and engaging store environment, working collaboratively with colleagues to achieve sales goals and maintain a clean and organized store
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment

Requirements

  • Previous retail experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A comprehensive training program, including product knowledge and sales techniques
  • A fun and dynamic work environment, with opportunities to work with a talented and passionate team
  • A discount on LEGO products and services
  • A range of benefits, including life and disability insurance, and access to our employee assistance program

Why Join The LEGO Group?

The LEGO Group is a global leader in the toy and entertainment industry, known for our commitment to quality, innovation, and creativity. As a member of our team, you will have the opportunity to work with a talented and passionate group of individuals who share a common goal of inspiring children's creativity and imagination. We are committed to diversity and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees.

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