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Business Insights Analyst, Retail
vor 2 Monaten
About the Role
Circana GmbH is seeking a highly skilled Business Insights Analyst to join our team. As a trusted advisor to a major Swiss retailer, you will deliver new client-led solutions and data-driven insights, as well as provide consulting services and day-to-day operational support.
Key Responsibilities
- Embed Circana's proprietary customer insights solutions within the retailer and supplier processes by developing easy-to-use report visualizations and dashboards.
- Support the training and on-boarding of our tools to new and existing users across the business.
- Collaborate with Circana global teams to leverage best practices and bring forward new ideas for solutions and ways of working.
- Collaborate with Retail stakeholders to ensure customer data becomes the cornerstone for all appropriate analytical and business processes.
- Create and deliver industry-leading customer insights analysis for the retailer, which aims to understand their customer behaviors and drive actionable recommendations on categories, brands, customer loyalty, and retail performance.
- Manage the day-to-day operations of the customer insights technology through quality checks and problem resolution in order to maintain SLAs.
- Bring best practices and capabilities from other EMEA regions to our Retail partner in order to support continuous learning and knowledge share.
Requirements
- Education: Ideally to degree level and/or with (2-4 years) relevant professional experience.
- Analytical mindset and able to draw out insights, conclusions, and make recommendations.
- Understanding of Retail and/or Grocery/Manufacturing industries as well as traditional data assets such as POS, Market Measurement, Loyalty, or Shopper. Supply Chain and/or Retail Media an added benefit.
- Great communication skills and comfortable making presentations to internal and external parties.
- Pedagogical in your approach to transfer knowledge and analysis to others in an easy-to-understand way and in non-technical terms.
- Detail-oriented, collaborative, and able to manage project work.
- Service-oriented, professional, and proactive team player. You are self-motivated, ambitious, and have a 'can-do' attitude and able to work independently.
- Good knowledge of Office 365, Tableau, Power BI, or visualizers as you leverage these skillsets to build out new solutions that enable others or yourself to tell your insights story. Additional skills using SQL/Snowflake, R, SPSS are an added bonus.
- Fluent in German and English. Must be eligible to work in the EU.
