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Solar Product Specialist

vor 2 Monaten


Bamberg, Bayern, Deutschland BMI Group Vollzeit
Jobbeschreibung

Wir suchen einen erfahrenen Solar Product Specialist für unseren Standort in Heusenstamm.

Ihre Aufgaben:
  • Entgegennahme und Analyse von Kundenreklamationen bezüglich unserer Photovoltaik- und Solarthermie-Produkte
  • Qualifiziertes und kundenorientiertes Bearbeiten von Produktreklamationen
  • Anfordern und Prüfen von Kostenvoranschlägen und Erstellen der schriftlichen Korrespondenz
  • Erstellung von Rechnungen, Gutschriften, Zahlungsanweisungen und Verbuchung von Eingangsrechnungen
  • Rechtseintrittsprüfung
  • Pflege von Aufzeichnungen über alle Reklamationsaktivitäten
  • Sicherstellung, dass Kundenanliegen professionell und zeitnah behandelt werden
  • Initiierung von Maßnahmen zur Fehlerbehebung und Qualitätsoptimierung
  • Stetige Prozessverbesserung / -optimierung
Ihr Profil:
  • Abgeschlossene Berufsausbildung aus dem Bereich Dach, Heizung, Elektro oder Studium im Bereich Energietechnik
  • Berufspraxis in Kundenservice und Bearbeitung von Produktreklamationen
  • Kenntnisse im Qualitätsmanagement
  • Freude an der Arbeit im Team und gute Kommunikationsfähigkeit
  • Erfahrung im Umgang mit MS-Office und SAP R3
  • Analytische Fähigkeiten und technisches Verständnis
Unser Angebot:
  • Gehalt mit Weitblick
  • Work-Life-Balance
  • Mobilitätslösungen
  • Unterstützung für Familien
  • Weiterentwicklung im Fokus
  • Gesundheit zählt