Operations Manager Quality and Inventory Control Specialist

vor 2 Wochen

Helmstedt, Niedersachsen, Deutschland Amazon TA Vollzeit
About the Role

We are seeking an experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will be responsible for leading and managing a team of area managers and hourly associates in Inventory Control and Quality Assurance operations within the Fulfillment Center.

Key Responsibilities
  • Support safety programs and compliance to ensure a safe work environment for all Associates
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
  • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
  • Review and analyze customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
  • Plan for and identify root causes of inventory deviation, via cause and effect analysis
  • Participate and lead network-wide fulfillment operations-focused quality initiatives
  • Strategic planning and forecasting, alongside assigning and directing work
  • Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Fulfillment Center
  • Manage Area Manager(s) in ICQA functions and drive team performance
  • Drive process improvements and team members' ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
Requirements
  • Bachelor's Degree from an accredited university or equivalent qualification
  • Relevant experience in people management and development
  • Previous supervisory experience in a distribution or manufacturing environment
  • Experience working in complex and large assignments, driving project collaboration across different teams, businesses and stakeholders
  • Proficient verbal and written communications skills in the local language and in English

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