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Technical Support Engineer

vor 2 Monaten


Berlin, Berlin, Deutschland F&M Werkzeug- und Maschinenbau GmbH Vollzeit


IT Systems Specialist
  • Full-time or Part-time
  • Hybrid Work Environment
  • Experienced Professionals Preferred

Are you a tech-savvy individual who excels at resolving intricate challenges?

Become a vital member of our Internal IT Support Team and showcase your technical expertise.

Your Responsibilities:

  • Overseeing the functionality of our internal IT systems, including servers and network infrastructures.
  • Delivering efficient technical assistance to colleagues.
  • Diagnosing and resolving various technical issues.
  • Integrating innovative software and hardware solutions to maintain our competitive edge.

About Us:

We are a forward-thinking team dedicated to enhancing manufacturing processes through advanced hardware and software solutions.

Our mission is to create a sustainable future where technology improves both production efficiency and employee satisfaction.

Key Duties:

  • Managing and optimizing the company’s internal IT systems, including servers and network applications.
  • Providing technical support to staff, resolving hardware and software challenges.
  • Implementing new technology solutions, ensuring they work seamlessly with existing systems.
  • Monitoring system performance and proactively identifying areas for enhancement.
  • Documenting IT systems and processes for future reference.
  • Collaborating with internal teams and external partners to resolve technical issues.
  • Establishing security protocols to safeguard company data and systems.

Qualifications:

  • Bachelor's degree in Computer Science or a related field.
  • Over 3 years of experience in developing and managing modern IT infrastructures.
  • Proficiency in various operating systems, particularly Linux, Windows, and Mac OS.
  • Strong understanding of network protocols and technologies.
  • Experience with server and storage solutions.
  • Familiarity with cloud-based services.
  • Ability to implement web-based automation and workflows.
  • Exceptional problem-solving abilities and meticulous attention to detail.
  • Strong communication skills in both German and English.

What We Offer:

  • Flexible hybrid working arrangements.
  • Support from a well-established company with a rich history.
  • A friendly and diverse team environment.
  • Flexible working hours and a trust-based work culture.
  • Training budget for professional development.
  • Generous vacation policy.
  • Family-friendly policies.
  • Monthly benefit card for groceries.
  • Choice of technical equipment.
  • Complimentary refreshments in the office.

We are committed to diversity and welcome applicants from all backgrounds.