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Technical Support Engineer
vor 2 Monaten
IT Systems Specialist
- Full-time or Part-time
- Hybrid Work Environment
- Experienced Professionals Preferred
Are you a tech-savvy individual who excels at resolving intricate challenges?
Become a vital member of our Internal IT Support Team and showcase your technical expertise.
Your Responsibilities:
- Overseeing the functionality of our internal IT systems, including servers and network infrastructures.
- Delivering efficient technical assistance to colleagues.
- Diagnosing and resolving various technical issues.
- Integrating innovative software and hardware solutions to maintain our competitive edge.
About Us:
We are a forward-thinking team dedicated to enhancing manufacturing processes through advanced hardware and software solutions.
Our mission is to create a sustainable future where technology improves both production efficiency and employee satisfaction.
Key Duties:
- Managing and optimizing the company’s internal IT systems, including servers and network applications.
- Providing technical support to staff, resolving hardware and software challenges.
- Implementing new technology solutions, ensuring they work seamlessly with existing systems.
- Monitoring system performance and proactively identifying areas for enhancement.
- Documenting IT systems and processes for future reference.
- Collaborating with internal teams and external partners to resolve technical issues.
- Establishing security protocols to safeguard company data and systems.
Qualifications:
- Bachelor's degree in Computer Science or a related field.
- Over 3 years of experience in developing and managing modern IT infrastructures.
- Proficiency in various operating systems, particularly Linux, Windows, and Mac OS.
- Strong understanding of network protocols and technologies.
- Experience with server and storage solutions.
- Familiarity with cloud-based services.
- Ability to implement web-based automation and workflows.
- Exceptional problem-solving abilities and meticulous attention to detail.
- Strong communication skills in both German and English.
What We Offer:
- Flexible hybrid working arrangements.
- Support from a well-established company with a rich history.
- A friendly and diverse team environment.
- Flexible working hours and a trust-based work culture.
- Training budget for professional development.
- Generous vacation policy.
- Family-friendly policies.
- Monthly benefit card for groceries.
- Choice of technical equipment.
- Complimentary refreshments in the office.
We are committed to diversity and welcome applicants from all backgrounds.