Technical Support Engineer
vor 1 Monat
Position: IT Support Specialist
We are seeking a talented IT Support Specialist to become part of a prominent provider in the telecommunications, television, mobile, and internet sectors. In this position, you will be tasked with managing IT support functions and ensuring the seamless operation of all IT infrastructures and software applications. If you possess a strong technical background and a passion for technology, we are eager to hear from you.
What We Provide:
- Exceptional working conditions within an innovative technology organization
- Possibility of permanent employment
- Collaborative team atmosphere and contemporary workspace
- Up to 30 vacation days annually
Your Duties:
- Receive and manage IT support inquiries via a ticketing system in accordance with ITIL standards
- Support IT contacts in educational institutions and business clients
- Guarantee the optimal functioning of all IT systems and software through close collaboration with the second-level administration
- Set up workstations and mobile devices to enhance performance
- Deliver remote assistance for iOS and Android devices to resolve issues and boost performance
- Develop comprehensive documentation for workarounds and solutions to support effective knowledge management
Your Qualifications:
- Relevant IT qualification or equivalent experience
- Expertise in Windows, Linux, Android, and iOS operating systems
- Experience in user support and both onsite and remote assistance
- Familiarity with MS Office applications
- Strong technical acumen, teamwork capabilities, and a goal-oriented approach
If you are interested in a rewarding position in IT support with a company that prioritizes innovation and collaboration, we encourage you to submit your application through our online platform. We look forward to your response.
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