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IT Infrastructure Specialist
vor 3 Monaten
ABOUT US
EssilorLuxottica is a worldwide leader in the design, production, and distribution of eyewear, including ophthalmic lenses, frames, and sunglasses. Our company merges the expertise of two pioneering entities in the industry: one specializing in advanced lens technologies and the other in the craftsmanship of iconic eyewear. This unique combination allows us to create a vertically integrated business that effectively meets the evolving vision needs of consumers and the growing global demand for eyewear.
With a workforce of over 180,000 dedicated professionals across 150 countries, we celebrate creativity, entrepreneurship, and the unique perspectives of our employees. Our commitment to vision empowers individuals to 'see more and be more' through our innovative designs, exceptional quality, and cutting-edge processing methods. Each day, we impact millions of lives by transforming the way people perceive the world.
We are currently looking for an Infrastructure Administrator & Project Manager for Tech Services IT DACH.
As a well-established German company, Rupp + Hubrach Optik GmbH, a subsidiary of EssilorLuxottica, is recognized as one of the leading manufacturers of high-quality eyeglass lenses in Germany. Our success is driven by innovation and a strong customer focus, earning us multiple accolades. We continue to grow steadily while preserving our traditional mid-sized company culture, employing approximately 350 individuals.
KEY RESPONSIBILITIES:
Oversee the IT infrastructure for administrative and manufacturing locations within the DACH region (Germany, Austria, Switzerland).
Ensure the seamless operation of IT systems and deliver accurate results to meet business requirements.
Administer, configure, and install DACH infrastructure in accordance with group standard policies, including:
- Servers, networks, telephony systems, printers, scanners, video conferencing, and workstations.
Manage the hardware and software lifecycle of DACH infrastructure, ensuring that all equipment obsolescence is effectively controlled.
Integrate information security and assurance policies into the operating environment.
Guarantee high availability of all on-site IT infrastructure.
Assist staff or customers through a series of actions, either face-to-face or over the phone, to facilitate system setup or problem resolution.
Troubleshoot system and network issues, diagnosing and resolving hardware or software faults, and replace parts as necessary.
Prioritize and manage open cases within the ticketing system.
Support and contribute to global infrastructure rollout projects to implement group IT standards.
Maintain and manage servers, as well as computer and software inventories and licenses.
Lead and participate in IT-related projects (local, regional, and corporate infrastructure) that arise from central team and business requirements.
Coordinate and communicate all IT-related matters with internal and external stakeholders.
Support and deploy collaborative solutions (Microsoft platform, workstation policy, etc.) in compliance with corporate IT standards.
AREAS OF FOCUS:
- Server and Network Management
- Employee Device Management
- Problem Management
- Infrastructure Project Management
- Incident Management
- Change Management
- Hardware and Software Lifecycle Management
- Security Management
INTERACTION NETWORK:
INTERNAL: All businesses within the sub-region, local, regional, and corporate IT.
EXTERNAL: Suppliers and providers interacting with Infrastructure.
TECHNICAL SKILLS - IDEAL CANDIDATE PROFILE:
- Minimum of 5 years of experience with Server and Network Infrastructure.
- Strong background in Collaborative Solutions (preferably M365).
- At least 5 years of experience with end-user devices.
- Excellent problem-solving abilities.
- Experience in project work and preferably in leading small projects.
- Familiarity with virtualization technologies such as VMWare.
- Knowledge of TCP/IP networking, LAN/WAN, switches, and routers.
- Experience with telephony solutions, including IP Phones (Cisco, 3CX).
- Understanding of Cyber Security tools.
CANDIDATE PROFILE:
Educational Background: Bachelor's degree in Computer Science, Computer Engineering, IT, or a related field.
LANGUAGES:
Fluent in German
Fluent in English
