Aktuelle Jobs im Zusammenhang mit IoT Specialist - Nürnberg, Bayern - Landis+Gyr
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IoT Specialist
vor 3 Monaten
Landis+Gyr is a globally recognized leader in integrated energy management solutions. We measure and analyze energy consumption to provide insightful analytics for the management of smart grids and infrastructures, enabling utilities and consumers to reduce energy usage. Our innovative and proven portfolio of software, services, and intelligent sensor technology plays a crucial role in the decarbonization of the grid. In the fiscal year 2022, Landis+Gyr avoided over 9.5 million tons of CO2 through its installed base and is committed to achieving climate neutrality by 2030.
With a revenue of USD 1.7 billion in the fiscal year 2022, Landis+Gyr employs approximately 7,000 talented individuals across five continents.
Join us at Landis+Gyr, where we have been managing energy better since 1896.
We are currently seeking to enhance our Customer Services Team with an IoT Specialist / Wireless Technology Expert (m/f/d).
Your Responsibilities:
- Provide 1st and 2nd level helpdesk support for wireless network setup, system expansions, communication issues, disruptions, etc.
- Technical Level 2 support for heat with CRM processing (MS Dynamics) for all water, heat, and cooling meters.
- Conduct on-site service interventions for clients as needed (wireless networks, meters, firmware updates, etc.).
- Engage in internal project work, such as expanding customer service in the area of connectivity solutions.
- Actively develop customer service and create new service concepts.
- Analyze current and future market and user requirements in the connectivity sector.
- Perform technical analysis of customer returns for our intelligent metering systems in the areas of heat, cooling, and water meters (hardware, electronics, sensors, communication via wireless networks such as NB-IoT, LoRaWAN, MBus wired and wireless, etc.).
- Coordinate investigations, documentation, and reporting, and if necessary, liaise with suppliers and quality management for problem resolution.
- Manage service and repair processes using CRM/SNOW and SAP, including RMA.
Your Profile:
- Successfully completed studies in electrical engineering with a focus on communication systems and initial practical experience, or a completed training as an electronics technician (m/f/d), communication electronics technician (m/f/d), or radio electronics technician (m/f/d) with relevant professional experience.
- Additional qualification as a state-certified technician (m/f/d) or master craftsman (m/f/d) is desirable.
- Willingness to acquire missing qualifications and engage in job-related further education.
- Basic knowledge of modern wireless technologies and their applications (NB-IoT, LoRaWAN, etc.).
- Professional experience in the field of heat, cooling, and water meters is an advantage.
- Experience working with CRM/ERP software/systems is beneficial (ServiceNow, SAP, MS Dynamics, or similar).
- Willingness to travel nationally/internationally (up to 30%).
- Driver's license class B.
What We Offer:
- An attractive compensation package.
- An exciting and challenging work environment with room for creativity in an international setting.
- A pleasant working atmosphere in a performance-oriented environment.
- Long-term full-time employment in a successful and innovative corporate environment.
- Flat hierarchies and short decision-making processes.
- Continuous training and qualification opportunities.
At Landis+Gyr, we work together and resolutely to utilize energy more effectively. #EnergizeYourCareer and become part of our mission for a greener future.
